FAQs

Frequently Asked Questions

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What types of data trigger machine alerts?

Our alerts are highly customizable based on available machine data or sensors. Common triggers include upper and lower thresholds for vibration and temperature or a significant rate of change in these parameters.

What parameters are visible on the live production dashboards of the machines?

Our dashboards display both raw and extrapolated data collected from your machines. If connected to a machine PLC (Programmable Logic Controller), we can map the data accordingly. Machines using protocols like MT Connect or OPC UA can also be integrated.

Does the software allow multiple operators to log in with unique credentials?

Yes, each user has a dedicated username and password, with access permissions tied to specific facilities. Additionally, module access is role-based, ensuring that sensitive data, such as financial information, is only accessible to authorized personnel like managers.

What is the latency of the device?

Could you clarify your question regarding latency? Are you referring to the time between the device and cloud transmission?

Is the device affected by electromagnetic interference (EMC) in machine shops or other industrial environments?

No, our devices are designed to withstand electromagnetic interference. Our engineering team can provide solutions tailored to specific requirements.

What is the ideal range for placing a device in proximity to Wi-Fi?

The range depends on the facility’s Wi-Fi infrastructure, similar to how a smartphone connects to Wi-Fi. The device’s connectivity is influenced by the wireless router, not the device itself.

Does your solution work on Wi-Fi, or does it require a hardwired connection (LAN/Ethernet)?

Our system supports both Wi-Fi and Ethernet. Additionally, it can connect via cellular networks.

Can machine data be hosted on a local cloud, or is it only on your cloud?

By default, we host data on our cloud. However, custom cloud or on-premise configurations can be deployed for an additional cost.

What is the subscription model for your hardware and software?

Our pricing is $100 per machine per month.

How many machines can be connected to a single SensFlo device for monitoring? How many digital and analog inputs are available?

The number of machines and inputs depends on your specific setup. Typically, SensFlo devices support up to 8 analog inputs, while digital inputs have no limitations when using Ethernet to split and process signals.

Does your solution display OEE (Overall Equipment Effectiveness) on the dashboard?

Yes, our system calculates OEE in real-time by comparing both reported/scheduled and measured/scheduled data.